ITENES

PRIVACY POLICY

Privacy Policy (Article 13 GDPR 2016/679)

This page describes the management of this website (the “Site”) with reference to the processing of the personal data of users visiting the Site. These guidelines are given, pursuant to Article 13 of EU Regulation 2016/679, to those who interact with the web services accessible electronically from the addresses:  https://www.fluidea.com/ and https://www.fluidea.net, corresponding to the home page of the Site.

This Policy is provided exclusively in relation to the Fluidea S.r.l. website and not in relation to any other websites visited by the user via links incorporated therein. The personal data subject to processing is also processed in consideration of technological innovations in such a way as to minimise – through appropriate preventive security measures – the risk of their destruction or loss, even accidental, of unauthorised access to the data or of processing operations that are either illegal or incompatible with the purposes for which the data was collected. Only the operations necessary for pursuit of the purposes indicated in this document and in the other Policy provided to users at the time of collection of their information are carried out on the data.

DATA CONTROLLER
Following consultation of this Site, data relating to identified or identifiable persons may be processed. The Data Controller is FLUIDEA S.r.l., with registered office at Via Magazzeno 2586 - 41056 SAVIGNANO S/P (MO).

DATA PROTECTION OFFICER
FLUIDEA S.r.l. has appointed a Data Protection Officer (DPO) pursuant to Article 37 of European Regulation GDPR 2016/679. To contact the DPO, write to privacy@fluidea.net.

PURPOSES OF THE PROCESSING
Processing relating to the web services of this website are handled exclusively by technical staff, or by persons in charge of occasional maintenance operations.

DATA PROCESSING METHODS
The personal data is processed by automated tools, for the time strictly necessary to achieve the purposes for which the data was collected. Specific security measures are observed to prevent data loss, illicit or incorrect use and unauthorised access. The personal data that you will provide us shall be recorded and stored on computer media protected and processed in full compliance with the appropriate security measures to guarantee the protection of your privacy.

DATA DISSEMINATION AND DISCLOSURE
No data related to the web service (including the navigation data specified above and/or cookies) is communicated or disseminated (except for communication to any judicial or police bodies, if necessary).

TYPES OF DATA PROCESSED:

  • BROWSING DATA
    The information systems and software procedures used to operate the Site acquire, during the normal course of operation, some personal data, the transmission of which is implicit in the communication protocols of the Internet. This is information not collected to be associated with identified parties concerned but which by its very nature could, through processing and association with data held by third parties, allow users to be identified.
    This category of data includes IP addresses or the domain names of the computers used by users who connect to the website, the URI (Uniform Resource Identifier) addresses of the resources requested, the time of the request, the method used to submit the request to the server, the size of the file obtained in response, the numerical code indicating the status of the response given by the server (successful, error, etc.) and other parameters relating to the user's operating system and IT environment.
    This data is used for the sole purpose of obtaining anonymous statistical information on the use of the website and to check that it is functioning correctly, being subsequently deleted immediately after processing. This data could be used to ascertain liability in the event of hypothetical cybercrimes to the detriment of the Site.
  • DATA PROVIDED VOLUNTARILY BY THE USER
    The optional, explicit and voluntary sending of an email to the addresses indicated on this Site entails the subsequent acquisition by FLUIDEA S.r.l. of the sender's address necessary to respond to requests, as well as any other personal data included in the message and its attachments. In this case, the provision of data is optional, yet failure to provide the address or other data necessary to process the request shall render it impossible to process the request itself. By sending the email, the Data Subject authorises FLUIDEA S.r.l. to process the data to fulfil the requests.
    In the event of requests to send material, the data necessary for the shipment may be communicated by FLUIDEA S.r.l. to postal services and couriers. The data, in paper or electronic format, may be processed by FLUIDEA S.r.l. either manually or by means of computer/telematic tools.
  • COOKIES
    A description of the types of cookies used along with their management, use and purpose, is provided in the relevant Policy.

DATA RETENTION PERIOD
The personal data is processed by automated tools, for the time strictly necessary to achieve the purposes for which the data was collected.

DATA SUBJECT RIGHTS
You are granted the right to:

  • Know what personal data is processed by the company, its source and the purposes and methods of its processing;
  • Request rectification in relation to the Data Controller;
  • Request erasure (Right to be Forgotten) of the data processed by the Data Controller;
  • Request the restriction of the processing;
  • File a complaint with a supervisory authority;
  • Submit a request for opposition.

Requests should be addressed to the Data Controller or the Data Protection Officer (DPO) by writing to the contacts indicated above. Every effort shall be made to render the features of this Site as interoperable as possible with automatic control mechanisms for privacy.

Considering that the current state of the automatic control mechanisms does not make them exempt from errors and malfunctions, please note that this document, published on the Privacy Policy page, constitutes the "Privacy Policy" of this Site, which is subject to updates.

This Policy was updated to Version A of 01.01.2025